Frequently Asked Questions
🌱 How do I hang my knitted name on the wall?
The knitted name or decoration can be mounted on a wall or door using small nails or adhesive wall hooks. Additionally, you have the option to include a string with your knitted name order for easy hanging over the hook.
For names or words without descenders (e.g., p, q, g, j), the product can be displayed on a flat surface.
🌱 Can I add a knitted frame to my order?
Yes, you can enhance the presentation of your knitted name by adding a knitted frame to your order. The knitted frame is a beautiful and stylish addition that will make your knitted name stand out even more. Simply select the "Knitted Frame" product of your choice to go along with the knitted name.
🌱 What materials are used to create the knitted names?
Our knitted names are crafted from premium 100% cotton yarn straight from Sweden, a natural fiber renowned for its exceptional softness and comfort. This carefully selected yarn not only provides a refined aesthetic but also ensures lasting durability. Encased within the knitted yarn is strong, long-lasting aluminum wire, offering both flexibility and strength, making each piece a lovely blend of beauty and durability.
🌱 How long does it take to create and ship a personalized knitted name?
The time it takes to create and ship a personalized knitted name depends on the current order volume and the complexity of the customization. Generally, it takes approximately 3 days to create, then additional time for shipping. Please note that this is an estimate and actual shipping times may vary. If you need it sooner, please contact me as soon as possible to discuss possible options.
🌱 Can I return or exchange a personalized knitted name?
Due to the personalized nature of our knitted names, we do not accept returns or exchanges unless the item arrives damaged. If you receive a damaged item, please contact us within 3 days of receiving your order. Please review all details carefully before placing your order.